{"id":8223,"date":"2024-02-01T10:51:58","date_gmt":"2024-02-01T08:51:58","guid":{"rendered":"https:\/\/robeco.catapult.dev\/klachten-en-geschillen\/"},"modified":"2025-12-11T10:13:35","modified_gmt":"2025-12-11T08:13:35","slug":"complaints-and-disputes","status":"publish","type":"page","link":"https:\/\/pensioenfondsrobeco.nl\/en\/complaints-and-disputes\/","title":{"rendered":"Complaints and disputes"},"content":{"rendered":"
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Home<\/a><\/span><\/span><\/p> <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n

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Complaints and disputes<\/h1><\/header> <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div> \r\n <\/div>\r\n
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\"pensioenfonds_robeco_1-20-aspect-ratio-1290-332\"<\/div><\/div>
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Tell us what you are unhappy about<\/h2>\n

Are you dissatisfied with our services? That’s annoying. We would like to hear why. Often we can solve the problem together right away. You can also submit a complaint.<\/h4>\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div> \r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n<\/div>\n\n
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If you have complaints about the pension scheme and\/or its implementation, the first place to register this is the HR Service Desk. If this does not resolve your complaint, you are advised to write a letter to the board of trustees of the pension fund. A complaints and conflicts procedure has been set up for this purpose.<\/p>\n

If your complaint is still not resolved to your complete satisfaction, you can choose to apply to the Dutch ‘Geschilleninstantie Pensioenfondsen (GIP)<\/a>‘. Info available in English.<\/p>\n

You’ll find our complaints and conflicts procedure here<\/a>.<\/p>\n <\/div>\n <\/div>\n \n \n <\/div>\n <\/div>\n<\/div>\n\n

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